Policy Info

GMG Privacy of Health Information

In accordance with the (HIPAA) Portability and Accountability Act, we understand that medical information about you and your health is personal.  We are committed to protecting medical information about you.  We create a record of the care and services you receive from Gaston Medical Group, PA.  We need this record to provide you with quality care and to comply with certain legal requirements.  This applies to all of the records of your care and billing for that care that are generated or maintained by Gaston Medical Group, PA, whether made by Gaston Medical Group, PA personnel or other health care providers.  Other health care providers may have different policies or notices about confidentiality and disclosure that apply to your medical information that is created in their offices or at locations other than Gaston Medical Group, PA.

We are required by law to:

  • Make sure that medical information that identifies you is kept private.
  • Provide you with a copy of our privacy notice and our legal duties and your legal rights, with respect to your medical information.
  • Follow the terms of our notice that is currently in effect.

We reserve the right to change our notice. You have the right to a paper copy of our notice or any revised notice at any time.  Please see our front desk if you would like to obtain a copy of our notice.  If you have any questions about our notice or would like to exercise your privacy rights, please contact the Gaston Medical Group, PA Privacy Officer/Billing Manager at 704-867-0735 ext. 215 or file a complaint in writing to the following:  Office Manager, 660 Summitt Crossing Place, Suite 301, Gastonia, NC  28054.

Grievance Policy

We encourage you to contact us with your concerns.  Please call (704) 867-0735 ext. 313 to speak with the office manager.  Written grievances should be submitted to Office Manager, 660 Summitt Crossing Place, Suite 301, Gastonia, NC  28054.